The Bank must have a valid primary phone number (example: mobile/cell phone) to contact our cardholders for verification of a transaction denied. It’s IMPORTANT that the Bank maintain current and accurate cardholder records. You as a cardholder will be asked to verify your zip code that is on file. When the automated notification contacts the cardholder, the cardholder verifies recent activity, accepts or refused the transaction or opts to speak with an analyst. The automated notification will leave only 1 message and 1 contact number. The automated notification makes 2 attempts to each number in 2 hour increments, each day for 2 days, between the hours of 8:00 AM and 9:00 PM EST. If a signature required transaction is attempted and meets the restricted threshold limits that are set, your transaction will be denied.Īn automated notification attempt will be made to contact our cardholders at each of the numbers provided to us (up to 3 phone numbers). We are also taking steps to implement additional security to protect our customers and the Bank from debit card fraud. We know that many of our customers appreciate the convenience and flexibility of using a Debit Card when making purchases. Finance Management: download to various accounting packages such as QuickBooks or Quicken.Īt The First National Bank of Elmer we value our customers.Once an e-bill is set up and retrieved from a payee’s website, it is made available to you. If not available for a payee, status displays “Not Available”. E-bills: if a payee offers e-bills and it has not been set up, the system status will display “Set up e-bill” and gives you the option.View reports: default payment reports, customized user reports, complete selection criteria and sorting capabilities.E-mail notifications: set up alerts and notifications of bill arrivals and lost/late bills, bills exceeding amount levels, payments due and payments made.Status updates: track number of bills, payments or scheduled payments.Bill management: display bills by payee, date or status bill details and history bill payment and payment history and pending payments.Create payment rules: setup automatic or recurring payments by payee, make manual payments, mark a bill as paid automatically.
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